FAQ’s

Returns 

 

 

Each piece is lovingly handmade, making every item unique. For this reason, we do not offer returns.Please double-check sizing and all details on the site before purchasing and we’re happy to help if you’re unsure.

Queries or questions regarding your purchase can be sent to infogracesstudios@gmail.com or @gracesstudios via Instagram DM.

Made to Order 

•How long does it take to receive my order?

Please allow 1 to 3 weeks for your order to be processed. This timeframe includes both production and shipping.

Care

• How should I wash my knitted item?

Hand-wash your knitted piece in warm or cold water. Lay flat to dry, do not hang.

• Can I machine wash my piece?

No! Machine washing may cause stretching, pilling or distortion over time.

Production

• How are our pieces made?

Each pair is crafted using a mix of handwork and machine finishing. Every piece takes hours of construction, shaping, detailing, and refinement. No mass production. No restocks. Small batch only.